Selecting song parts and bars

Andre Giroux · Post by **Andre Giroux** » Tue Feb 20, 2018 12:17 pm

Hi,
First off I would like to congratulate you Ralph and your team on all the efforts that was put towards Jamstix4.Impressive I must say!

Here's what I came across with MultitrackStudio. Once I start and stop transport I can no longer select song parts and bars until I close the MTS and reload again and then the same thing reoccurs when I start and stop transport. No sure if this is a bug or maybe a setting. Also it won't preview a bar unless transport is running.
Regards,
AndrÃƒÂ©

Post by **Ralph @ Rayzoon** » Tue Feb 20, 2018 3:43 pm

Thank you for your kind words!
Please use 'Email Tech Support' in the manager to send me the logs so I can check the problem out.

Andre Giroux · Post by **Andre Giroux** » Tue Feb 20, 2018 4:37 pm

Not sure if that worked.. I got an access violation and had to shut down manager with windows task manager.

Post by **Ralph @ Rayzoon** » Tue Feb 20, 2018 4:58 pm

Please send me a normal email and attach the file:
c:\ProgramData\jamstix4\Installer\support.zip

Post by **Ralph @ Rayzoon** » Wed Feb 21, 2018 8:22 am

Please uncheck 'Sync When Stopped' in the JS4 options and see if it fixes the issue.

Andre Giroux · Post by **Andre Giroux** » Wed Feb 21, 2018 11:40 am

unfortunately it's still the same

Andre Giroux · Post by **Andre Giroux** » Wed Feb 21, 2018 9:53 pm

For some reason it worked like it's suppose to for a little while and now it's acting up again.

Andre Giroux · Post by **Andre Giroux** » Thu Feb 22, 2018 12:12 pm

I've forwarded an MTS report to Giel... Maybe he can see something that's not right. It's funny that it worked fine for a short period of time and back to hicups... I hope i can get this going shortly but for now I'm back with Jamstix3 so to keep going

Andre Giroux · Post by **Andre Giroux** » Thu Feb 22, 2018 3:53 pm

I wanted Jamstix4 to work and I got it working!!!!! For some reason the monitoring button has to be on in MTS. I guess it's the magic button for Jamstix4 to run

I'm a happy camper now 8)

Post by **Ralph @ Rayzoon** » Thu Feb 22, 2018 3:56 pm

Glad you got it sorted!!