Jamstix 3.6 (WIN) - Plugin Crash Solution

Post by **Ralph @ Rayzoon** » Thu Jul 03, 2014 9:34 am

WINDOWS ONLY: If 3.6 crashes when scanning or loading in your host, the issue may be a missing Microsoft C++ redistributable. While we are working on a new installer to fix this, please use the links below to resolve the issue:

[WINDOWS 64-bit]
http://www.microsoft.com/en-us/download/details.aspx?id=13523

[WINDOWS 32-bit]
http://www.microsoft.com/en-us/download/details.aspx?id=5555

bosone · Post by **bosone** » Fri Jul 11, 2014 4:22 am

installing this file solved a problem in sonar 8.5 64 bit, where appeared an error in jamstix3/js3sl64.rtxc after the installation of JS 3.6

dimapet_3 · Post by **dimapet_3** » Thu Jul 17, 2014 2:31 pm

Hello! After installing the final version of the program appeared bug - after pressing the Clear Song, a blank menu and warning "Floating point division by zero" Tell me please, how to overcome?
My system is Win7x64, Cubase 7.5.20x64, JS 3.6

Post by **Ralph @ Rayzoon** » Thu Jul 17, 2014 3:01 pm

Please email me Documents\Jamstix3\rzdlog.txt

dimapet_3 · Post by **dimapet_3** » Sun Jul 20, 2014 9:03 am

Hello! My problem is not solved! Reinstalling the program does not solve the problem. While the 32-bit version works flawlessly on my machine lrugoy. Please suggest what to do to fix this bug.

Post by **Ralph @ Rayzoon** » Mon Jul 21, 2014 8:49 am

We're looking into it. Here is a work-around:

- load Jamstix into an empty project
- use 'Save Song' and save it into the 'songs' folder as 'Empty Song'

Now you can just load 'Empty Song' from the wizard instead of using 'Clear Song'.

dimapet_3 · Post by **dimapet_3** » Mon Jul 21, 2014 1:29 pm

If it can help - I installed temporarily JS 3.6.0 RC1 x64 - the problem disappeared while working with this version. After you install the final version of this problem appeared.
But in any case, thank you, Ralph, until I followed your advice above.

dimapet_3 · Post by **dimapet_3** » Mon Aug 04, 2014 10:10 am

The problem persists after removal of the system graphics card Radeon HD7750 c drivers and the inclusion of the integrated video Intel Core i73770K.

Keebo · Post by **Keebo** » Sat Aug 23, 2014 9:36 pm

Hey Ralph,

Jamstix is crashing Sonar X1 when I use the Song Wizard. I downloaded and ran the 64 bit version of Microsoft C++ but still it persists. Any ideas? If I need to send you a log can you tell me how to do so?

Thanks for your support,

Keebo

Just wanted to add that my system is Windows 7 64 bit.

Post by **Ralph @ Rayzoon** » Sun Aug 24, 2014 10:49 am

Keebo wrote:Any ideas? If I need to send you a log can you tell me how to do so?

Please email me Documents\Jamstix3\rzdlog.txt. Thanks!