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JS4 fine on Win 10 64 but crashes on startup in Win 7 64

Posted: Mon Dec 04, 2017 8:02 pm
by astor_braz
Ralph [RZ] wrote:It looks like we have a fix for the problem. Anyone affected, please email me this file to support[at]rayzoon.com and I'll send an edited version back that should get you up and running:

C:\ProgramData\Jamstix4\jamstix4.ini
Sending you right now! Thanks for your time, Ralph

JS4 fine on Win 10 64 but crashes on startup in Win 7 64

Posted: Tue Dec 05, 2017 8:10 am
by steve b
I've noted this post as I too have Windows 7 64.If I buy Jamstix 4 upgrade.Will there be a fix for the problem,or do I need to send the offending problem and then get the fix?

JS4 fine on Win 10 64 but crashes on startup in Win 7 64

Posted: Tue Dec 05, 2017 8:26 am
by Ralph @ Rayzoon
We're working on the fix as we speak. It does not affect all Win-64 users. Did you try the free version? If that one works for you, so will the full version.

JS4 fine on Win 10 64 but crashes on startup in Win 7 64

Posted: Tue Dec 05, 2017 1:17 pm
by Ralph @ Rayzoon
Anyone with the Win64 crash issue, please run the manager and let it update you to Jamstix 4.0.2.
The first time you try to open 4.0.2 on a Win7-64 problem machine, you should see a message about a problem being detected and it will ask you to close and reopen your DAW. After that, Jamstix 4.0.2 should run.

If you still have any issues, post here or drop me an email. Thanks!

JS4 fine on Win 10 64 but crashes on startup in Win 7 64

Posted: Tue Dec 05, 2017 2:27 pm
by bluesplayer_lgk
Ralph has work hard with me over last two and with this 4.0.2 version has it all sorted out, it now works fine at least on my WIN 7 HW/SW config

I didn't want to leave others reading through here to think I was still waiting for a fix - Ralph and his merry band of elves FIXED IT

Thank you Ralph

JS4 fine on Win 10 64 but crashes on startup in Win 7 64

Posted: Tue Dec 05, 2017 2:31 pm
by Ralph @ Rayzoon
Thank you! Glad we got that embarrassing problem fixed.

JS4 fine on Win 10 64 but crashes on startup in Win 7 64

Posted: Wed Dec 06, 2017 7:41 am
by astor_braz
Everything working just fine here, Ralph! Thanks for your time!

JS4 fine on Win 10 64 but crashes on startup in Win 7 64

Posted: Wed Dec 06, 2017 8:06 am
by Azimuth (Archive)
The problem has been resolved on my system as well, thanks again Ralph.