JS4\'s disappearing act...

shadowfax_ · Post by **shadowfax_** » Wed Mar 25, 2020 3:25 pm

Hi, I have a 3 screen rig, 2 are 1920x1080 they are either side of the middle one which is 3440x1440,
if I move JS4 to the middle screen the GUI just disappears..I end up with a window about 5cm square, only way to get it back is re load it to the project,
which means I've lost what I was doing..
of course I should not move it..but I keep forgetting ..
is this happening to anyone?

cheers, Kevin

Post by **Ralph @ Rayzoon** » Sat Mar 28, 2020 10:54 am

Please use 'Email Tech Support' in the help menu or manager to send me the logs so I can take a look.

shadowfax_ · Post by **shadowfax_** » Sat Mar 28, 2020 11:01 am

Ralph [RZ] wrote:Please use 'Email Tech Support' in the help menu or manager to send me the logs so I can take a look.

Hi Ralph..when would I do this, before or after the problem because after the problem there is no help menu available...if I do it before the problem the logs maybe would not show anything....

Post by **Ralph @ Rayzoon** » Sat Mar 28, 2020 11:41 am

Just use the manager function instead of the help menu.