I know I\'m preaching to the choir.......

Milt · Post by **Milt** » Thu Oct 21, 2010 6:23 pm

.... but Ralph is the BEST! You wouldn't believe what a pain I've been this last week, but Ralph's infinite patience took it in stride and solved my problem, but like I said, you all already know this.

Post by **Ralph @ Rayzoon** » Fri Oct 22, 2010 9:14 am

You are too kind. Thank you!

79_Limited · Post by **79_Limited** » Sat Nov 13, 2010 5:55 pm

Totally agree. Ralph has responded quickly to all of my questions.

sonicviz · Post by **sonicviz** » Sat Nov 13, 2010 9:23 pm

Same here. Ty ralph!

21_tones · Post by **21_tones** » Mon Nov 15, 2010 7:04 am

I couldn't agree more. Ralph responds incredibly quickly and helpfully to problems. That quality of customer support is a deal-breaker for me when it comes to buying products to help my music-making. On top of that of course is the responsiveness to requests for product updating and the frequency with which that takes place.

bluepowder_84 · Post by **bluepowder_84** » Sat Dec 18, 2010 4:19 am

just wanna say a thumbs up to ralph and his patience in answering questions, ive bought the percussion pack today and slowing discovering it

Sheppol_A · Post by **Sheppol_A** » Sat Dec 18, 2010 7:28 am

Ralph's support for his software is 2nd to none and worth the price of the software alone IMNSHO.

What's the point in buying some expensive software from other maker's if they don't actually care about their customers?

Keep up the good work Ralph

PS

where's my control of the tom tom tails/Damping etc Ralph.In both JS2 and JS3 they are basically on or off.I need control of the tails

A/V4U · Post by **A/V4U** » Sat Dec 18, 2010 7:42 am

Ralph gives the best support and JS becomes best in this kind. Thanks JS rocks

steve b · Post by **steve b** » Sun Dec 19, 2010 8:52 am

A/V4U wrote:Ralph gives the best support and JS becomes best in this kind. Thanks JS rocks

+1