cannot communicate with CORE GUI ID=2

chip_mcdonald · Post by **chip_mcdonald** » Thu Nov 19, 2020 2:27 pm

I've been getting this error occasionally for the past few weeks, and now I'm getting it when trying to load Jamstix on a track in Reaper.

..and now "access violation at address 000000000B6D694 in module "jamstix4.exe" Read of address 0000000018

(number of zeros is approximate)

Azimuth (Archive) · Post by **Azimuth (Archive)** » Fri Nov 20, 2020 11:44 pm

Hi Chip,

It would probably be a good idea to send this report with your log files to support if you don't hear from Ralph here.

chip_mcdonald · Post by **chip_mcdonald** » Sat Nov 21, 2020 1:38 pm

Done, although I wasn't sure what logs to send, and there are a lot of 0 length files....

Azimuth (Archive) · Post by **Azimuth (Archive)** » Sat Nov 21, 2020 5:40 pm

Best way to do it Chip is to use the Email Tech Support button in the JS Manager app. It will attach the required zip file to your email.

chip_mcdonald · Post by **chip_mcdonald** » Sun Nov 29, 2020 7:48 pm

a_zimuth wrote:Best way to do it Chip is to use the Email Tech Support button in the JS Manager app. It will attach the required zip file to your email.

That's what I did, Ralph got back to me thanks!

h_whalen · Post by **h_whalen** » Sat Jan 16, 2021 2:50 pm

@chip_mcdonald

Did Ralph suggest a solution for you?