Jamstix 4.0.1 No kit piece

babacane_A · Post by **babacane_A** » Mon Dec 04, 2017 4:08 pm

Hi,

Just updated JS4 to version 4.0.1. I do not have sound anymore. When playing a song, everything is crossed out in red.
Moving my mouse over the note, I have the following message "No kit piece".
Please note that I'm using the JS XL sounds. Everything was fine before this update. it seems JS4 is unable to see my kits anymore. In the kit view, everything is now in red.
i have try reinstalling JS4 without success.
Thanks for your help!

Ciao

Bab

Post by **Ralph @ Rayzoon** » Mon Dec 04, 2017 4:31 pm

Sorry about that!
Please email me these files:

c:\ProgramData\Jamstix4\Installer\installer.ini
c:\ProgramData\Jamstix4\Installer\log.txt
c:\ProgramData\Jamstix4\jamstix4.ini

and I'll get it sorted.

jekyll · Post by **jekyll** » Mon Dec 04, 2017 10:26 pm

Hi Ralph,
Same thing happened to me when I installed new update this evening.
I'll send the files to you if you need me to.

Thanks

babacane_A · Post by **babacane_A** » Tue Dec 05, 2017 2:07 am

Hi Ralph,
Thanks for your reply. I've sent you the files requested at Rayzoon Support.
Ciao
Babacane

Post by **Ralph @ Rayzoon** » Tue Dec 05, 2017 7:31 am

Identified an issue with 4.0.1 when the 'Use JS3 Sounds' box is checked in the installer, leading to 'red kits'. We'll have a fix soon. Sorry about that!

jekyll · Post by **jekyll** » Tue Dec 05, 2017 8:50 am

Awesome!!

babacane_A · Post by **babacane_A** » Tue Dec 05, 2017 11:13 am

Thanks! Waiting for the fix.

Post by **Ralph @ Rayzoon** » Tue Dec 05, 2017 11:20 am

It's coming today, thank you all for your patience!

babacane_A · Post by **babacane_A** » Tue Dec 05, 2017 4:00 pm

Resolved! Thanks!

Post by **Ralph @ Rayzoon** » Tue Dec 05, 2017 4:05 pm

Just make sure to get 4.0.3 now, which fixes an important host data load issue that 4.0.2 introduced.

Can't wait for release hell to be over :/