JS4 fine on Win 10 64 but crashes on startup in Win 7 64

[astor_braz]

It looks like we have a fix for the problem. Anyone affected, please email me this file to support[at]rayzoon.com and I'll send an edited version back that should get you up and running:

C:\ProgramData\Jamstix4\jamstix4.ini

Sending you right now! Thanks for your time, Ralph

[steve b]

I've noted this post as I too have Windows 7 64.If I buy Jamstix 4 upgrade.Will there be a fix for the problem,or do I need to send the offending problem and then get the fix?

[Ralph @ Rayzoon]

We're working on the fix as we speak. It does not affect all Win-64 users. Did you try the free version? If that one works for you, so will the full version.

[Ralph @ Rayzoon]

Anyone with the Win64 crash issue, please run the manager and let it update you to Jamstix 4.0.2.
The first time you try to open 4.0.2 on a Win7-64 problem machine, you should see a message about a problem being detected and it will ask you to close and reopen your DAW. After that, Jamstix 4.0.2 should run.

If you still have any issues, post here or drop me an email. Thanks!

[bluesplayer_lgk]

Ralph has work hard with me over last two and with this 4.0.2 version has it all sorted out, it now works fine at least on my WIN 7 HW/SW config

I didn't want to leave others reading through here to think I was still waiting for a fix - Ralph and his merry band of elves FIXED IT

Thank you Ralph

[Ralph @ Rayzoon]

Thank you! Glad we got that embarrassing problem fixed.

[astor_braz]

Everything working just fine here, Ralph! Thanks for your time!

[Azimuth (Archive)]

The problem has been resolved on my system as well, thanks again Ralph.