Hi There,
I just had to buy a new computer. It's running Windows 7. I installed Jamstix 3 and entered my license details when prompted. Then I updated the installation to v.305. But when I tried to launch Jamstix I got a message saying that it had been disabled, and that I had to copy a file called "jamstix3_license.rxtlkf" to the Jamstix directory. But I don't have this file and don't know how to get it! I've got a serial key and user name:
User Name: Christopher Summerville
Please help/advise!
Thanks, best wishes & sorry to hassle,
Chris (aka Javolenus_49)
help with reinstalling Jamstix 3
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Ralph @ Rayzoon
- Site Admin
- Posts: 5858
- Joined: Wed Jan 02, 2008 6:24 pm
help with reinstalling Jamstix 3
I've just sent you the license key file.
You can also get it automatically sent to you via our SUPPORT option:
http://www.rayzoontech.com/cs_main.php
You can also get it automatically sent to you via our SUPPORT option:
http://www.rayzoontech.com/cs_main.php
Ralph
Rayzoon Technologies LLC
Rayzoon Technologies LLC
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Javolenus_49
- Posts: 25
- Joined: Wed Dec 09, 2009 6:28 am
help with reinstalling Jamstix 3
Wow, Ralph, many thanks -- that was amazingly quick & helpful! All is now working fine. Many thanks indeed -- heroic customer support!