Use this forum for Jamstix technical support questions
frustradatio_
Posts: 21 Joined: Thu Oct 30, 2008 3:43 pm
Post
by frustradatio_ » Thu Apr 19, 2012 7:13 pm
Hello Ralph and company,
I've had your lovely product for years and now that i have x1 it doesn't really open. It loads when i install it but it won't actually OPEN to do the project.
. You told me there are some kinks with Sonar x1 but i used to be able to at least open it. Before i just couldn't record with it.
Please assist me.
Thank you,
ps....it's [b:2595e46c01]Jamstix 2[/b:2595e46c01]frustradatio_
Ralph @ Rayzoon
Site Admin
Posts: 5860 Joined: Wed Jan 02, 2008 6:24 pm
Post
by Ralph @ Rayzoon » Thu Apr 26, 2012 8:29 am
Please send me rzdlog.txt from Documents\Jamstix3.
Ralph
Rayzoon Technologies LLC
Ralph @ Rayzoon
Site Admin
Posts: 5860 Joined: Wed Jan 02, 2008 6:24 pm
Post
by Ralph @ Rayzoon » Fri Apr 27, 2012 11:48 am
Please send me the log file from Documents\Jamstix2 then.
Ralph
Rayzoon Technologies LLC
Ralph @ Rayzoon
Site Admin
Posts: 5860 Joined: Wed Jan 02, 2008 6:24 pm
Post
by Ralph @ Rayzoon » Mon Apr 30, 2012 11:29 am
Do you ever see the Jamstix GUI open?
Ralph
Rayzoon Technologies LLC
Ralph @ Rayzoon
Site Admin
Posts: 5860 Joined: Wed Jan 02, 2008 6:24 pm
Post
by Ralph @ Rayzoon » Tue May 01, 2012 12:38 pm
Please try opening Sonar via right-click->Run As Admin and see if that helps.
Ralph
Rayzoon Technologies LLC
frustradatio_
Posts: 21 Joined: Thu Oct 30, 2008 3:43 pm
Post
by frustradatio_ » Wed May 02, 2012 12:38 am
It opens but no sound...no response. I need these drums, man....help.
Ralph @ Rayzoon
Site Admin
Posts: 5860 Joined: Wed Jan 02, 2008 6:24 pm
Post
by Ralph @ Rayzoon » Wed May 02, 2012 8:35 am
You have no sound because no kits are installed. Please use 'Install Pak' in the KIT window of JS to install all your Paks.
Ralph
Rayzoon Technologies LLC