Jamstix3 won\'t play in time

Post by **Ralph @ Rayzoon** » Fri May 07, 2010 12:11 pm

93ms is a high latency, I wish you could go lower, which would make the problem go away. We're working on making JS3 less dependent on low latencies. Stay tuned.

Javolenus_49 · Post by **Javolenus_49** » Fri May 07, 2010 12:28 pm

Thanks Ralph. I do have a 'standby' external sound card - would it be worth trying that with JS3? Maybe it's got a lower latency setting?

Post by **Ralph @ Rayzoon** » Fri May 07, 2010 12:54 pm

What happens if you lower the latency in your current setup?

Doc · Post by **Doc** » Fri May 07, 2010 1:10 pm

Actually your latency is way too high for a DAW...
What is your current soundcard/setup?
Do you have the latest drivers?
It may be useful to try the ASIO4all drivers instead which sometimes can outperform the factory drivers (depending on the brand of your soundcard).

Post by **Ralph @ Rayzoon** » Fri May 07, 2010 1:24 pm

We have a fix for the high latency issue. Will send it Javolenus for testing.

Javolenus_49 · Post by **Javolenus_49** » Fri May 07, 2010 1:52 pm

Hi There and many thanks for your patience and support.

OK, I swapped my Saffire6 USB soundcard for an E-MU0202 USB soundcard. This permitted me to reduce the latency in Sonar Home Studio to below 50msec.

But JS3 still does not perform correctly. Although the individual drum voices sound great, the program does not play in time or with anything approaching the performance of JS2. It's just unusable.

I'm no expert, as I'm sure you're aware, so I don't know where to go from here. But reducing latency hasn't really helped much. Yes, there are more drum sounds, but the time-keeping is too erratic and the actual patterns too crazy to use.

Many thanks again for your continued help and support. Sorry I can't give better news!

Post by **Ralph @ Rayzoon** » Fri May 07, 2010 1:59 pm

Did you get the new DLL I sent you? It fixes this problem.

Javolenus_49 · Post by **Javolenus_49** » Sat May 08, 2010 12:35 am

Hi Ralph and thanks for this.

No, I didn't get the new DLL. I checked my inbox and spam folder but there's no sign of it as yet . . .

Post by **Ralph @ Rayzoon** » Sat May 08, 2010 1:15 am

Have just re-sent it.

Javolenus_49 · Post by **Javolenus_49** » Sat May 08, 2010 5:06 am

Hi Ralph,

Many thanks indeed for this.

I've now got the new DLL and have installed it. Seems to have fixed the problem! I haven't tested thoroughly yet, but at first glance, everything seems fine. The drum sounds are really fantastic. Jamstix is an incredible piece of kit - joyous!

Thanks again for superb support - I really appreciate it. All the best.