Jamstix 2 authorisation Blue Screen

scott443187 · Post by **scott443187** » Tue Apr 28, 2009 5:33 pm

When I try to authorise Jamstix 2 in either Cubase 5 or Ableton Live 7 I get a Blue Screen crash so I can't run it as it never gets authorised. I'm running Vista is there any precedent for this issue? If not what info do you need to help me sort this problem?

Many thanks for any help you can give.

Scott

Post by **Ralph @ Rayzoon** » Wed Apr 29, 2009 9:29 am

First time we heard of this. Please use MiniHost or SAVIHost to do the authorization. If you still get the error, please tell me the codes in the blue screen or send me the MiniDump.

Also, make sure you are in Admin mode or open the host via 'Run As Administrator'.

scott443187 · Post by **scott443187** » Tue May 05, 2009 4:23 pm

Sorted the problem it turns out it was related to the PCTCore.sys driver for PC tools Spyware Doctor anitvirus and spyware software. Basically had to uninstall it and then could install Jamstix 2 then could reinstall Spyware Doctor. Thanks for your help anyway.

Scott

Post by **Ralph @ Rayzoon** » Tue May 05, 2009 4:36 pm

Glad you got it sorted out!